Part of the Hawke’s Bay community for over 20 years, we're a family-owned and operated business that cares.
We are Napier’s official home of Ironman 4x4 products and Hawkes Bay's 4x4 specialists. Visit our fully stocked showroom and chat with our friendly team about getting the most out of your 4x4 vehicle. We not only sell the product we also install it ourselves....
Onsite Service is a complete 360°workshop offering:
The people behind Onsite Services
At Onsite Services, we’re a team of experienced European vehicle trained mechanics, specialising in all makes of vehicles from Toyota, Mitsubishi, Honda, Hyundai, KIA, Isuzu, Ford, Mazda, Subaru, Audi, BMW, SKODA, VW, Land Rover, Jaguar, Volvo and are dedicated to providing our customers with top-notch service. With a combined experience of over 50 years, our team’s range of skills and expertise means we can offer a 360° service for your vehicle.
Although Onsite Services has had a change of ownership and name recently, we’re proud to work alongside the same people that built this business for the past 20 years. Our favorite part of the job? Customers, driving away happy. We’d love to hear from you!
"Absolutely amazing people to deal with. Easy, friendly and helpful. Highly recommend for fantastic service! Top team for sure"
"This company is nothing short of amazing... Service like this doesn't usually exist. I couldn't rate or recommend them highly enough."
"I broke down on my way to Auckland in May 2020, these guys were too busy to give my car a service, BUT they did drop everything to get me back on the road again, as well as organising my accom & dropping me off. Excellent & professional service, thank you."
"Bill has been looking after my cars for 20 years or more, every time a 100% satisfaction experience and very reasonable prices too."
"Make Onsite services, Napier your first choice. Traveling with my daughter and three young grandchildren I put the wrong blue diesel fuel in our hired camper and our holiday turned into a major stressful holiday. Onsite Services was recommended to us by AA breakdown services, after AA informed me, that my AA plus membership didn’t cover the breakdown overweight vehicle we had hired or any mechanical work needed to get us back to Auckland. Onsite Services professionalism, expert knowledge of breakdown issues and how to effectively and efficiently navigate to achieve a positive outcome for us exemplifies what a first class business Onsite Services are. Sales Manager Carl drove to where we had broken down, took me back to the office and provided us with a courtesy car to use over the weekend. Then Rachel their office extraordinaire, contacted AA on our behalf to discuss what I was entitled to i.e. broken down 100kms from home the AA plus member is entitled to a vehicle to get us home and or accommodation for up to 3 days. Unbeknownst to me, Bill who is the head mechanic and previous owner had magically advocated for us to have the towage and storage costs covered by AA, who in turn will on charge the awful, extremely unhelpful camper insurance company. After explaining to Bill the issues we are having with this awful camper insurance company, he suggested we contact our personal insurance company - and it turns out my daughters insurance company will help us. We met the owners of Onsite Jason (and Jenny) via phone then in person on Monday and the warmth and kindness we received from Onsite team of Angels who we will never ever forget. Don’t waste your time looking anywhere else- make Onsite services your first choice."
"We will be eternally grateful to the whole team of Onsite Services! Our campervan (home) engine blew up after 10 days of being serviced at Auto Services Gisborne. Guys at Onsite were very kind, generous and understanding. They've helped us in every possible way. Very professional care. If all car repair places looked like this one, we'd be actually looking forward to have our car repaired."